Refund and Returns Policy
We want customers to be happy with their Spice Creek order. If there is a problem with your order, please contact us so we can help.
Returns
Because our products are food items, we generally cannot accept returns of opened seasoning products.
If your order arrives damaged, incorrect, or has a fulfillment issue, please contact us within 7 days of delivery at info@spicecreekllc.com.
Damaged or Incorrect Orders
If your product arrives damaged or you received the wrong item, please email us with:
Your order number
A brief description of the issue
A photo of the damaged or incorrect item, if applicable
We may offer a replacement, refund, or other resolution depending on the issue.
Refunds
Approved refunds will be processed back to the original payment method. Processing times may vary depending on your bank or payment provider.
Shipping Costs
Original shipping charges may not be refundable unless the issue was caused by an error with your order or fulfillment.
Contact Us
For questions about returns, refunds, or order issues, contact:
Spice Creek LLC
Email: info@spicecreekllc.com
Leesburg, Virginia
Last updated: July 2026